The TERSEA group, specialized in the outsourcing of business processes and customer relationship management, continues its growth strategy by announcing the acquisition of CONVERS, a French player recognized for its Premium services and strong commitment to corporate social responsibility (CSR).
This operation allows TERSEA to complement its offer and strengthen its presence in the French territory.
With the acquisition of CONVERS, TERSEA will be able to develop new business sectors thanks to a portfolio of prestigious brands.
The French player, which employs 200 collaborators in Nice, will allow TERSEA to expand its field of action and consolidate its position in the market.
Founded in 1998 by Philippe de Gibon, Anne Cagnard, Eric Giot and Ludovic Genay, CONVERS positions itself as a player with added value through its services; human through its HR practices and ethics. The company now has over 200 employees at a production site located in Nice, and operates for renowned clients in various sectors such as telecommunications, energy, pharmaceutical laboratories, retail, banking, and public sector.
TERSEA now employs 1,400 collaborators spread across its 8 contact sites located in France, Morocco, and Senegal.
Mohamed Benyahia, President of the TERSEA group, stated: “We are delighted to announce the acquisition of CONVERS. We have found in CONVERS a partner who shares our vision and commitment to quality, service, and innovation. Their strong commitment to corporate social responsibility and their pioneering policy in favor of the employability of seniors also weighed in our decision. We are convinced that this acquisition will strengthen our position in the market and enable us to offer our customers even more innovative and responsible solutions.”
Philippe de Gibon, President and Founder of CONVERS,, on his part, explained: “In a rapidly evolving and highly consolidated outsourcing market, CONVERS was seeking to join a strong independent player with strong growth ambitions. The shared values with the leaders, combined with a strategy of means adapted with strong operational and commercial synergies, should enable the new group to become a key player in the market.”